Your Questions, Answered—Fast and Easy
At My Mortgage Trainer, we’re here to make things simple. Whether you’re looking for quick answers in our FAQs or prefer to chat directly with our support team, we’ve got you covered.
When you purchase your course on our website, we create an account for you in our Learning Management System. After you complete your purchase, you will receive your order receipt, which includes your username and a link to log in. The email is sent from support@360training.com and can take up to 15 minutes to arrive in your inbox.
The quickest and easiest way to get back to work is click on the “Forgot my password” link on the Login page.
Please log into your account in our Learning Management System and go to your Profile to correct the spelling of your name. Verify this change and save.
If you originally created your account or purchased a course through MMT, those credentials are still valid for accessing historical course information or completing a course purchased before August 15, 2025.
All new course purchases and webinar signups will be through MEC, requiring a new set of login credentials.
This change allows us to provide a more seamless and flexible learning experience while continuing to offer the same trusted content. Whether you prefer online self-paced courses or live webinars, you’ll now have more options to meet your NMLS MLO licensing requirements through our relationship with MEC.
If you have any trouble accessing either LMS or need assistance, we’re happy to help! Contact us at support@360training.com for assistance.
NMLS Approved Provider #1400080